Dear Guest,
Thank you for choosing I Love Akumal to book your upcoming vacation to the Riviera Maya in Akumal, Mexico. Please keep in mind that you are renting a private residence; therefore, we always like to speak live with our guests and we also need a bit more time to get you our agreement (usually less than 24 hours).
AGREEMENT: Your reservation will be confirmed and your credit card will be charged AFTER you review and e-sign our standard rental agreement which we will send you shortly. The agreement outlines the dates, house rules, and our cancellation policy which is below. After receiving your agreement and payment, we will send you a confirmation and our trip planner which includes helpful tips, maps, directions and important phone numbers.
PAYMENTS: 50% of the invoice is due to book the property (100% for holidays) and the balance is due 60 days before check-in.
DAMAGE DEPOSIT: Guest agrees to pay a refundable damage deposit of $500 US via credit card / PayPal at time of booking. Any damages in excess of “normal wear and tear” will be deducted from the deposit which will be returned within one week of check-out. Any damages in excess of $500 will be charged to the credit card.
TRIP INSURANCE: We strongly suggest that you purchase Trip Insurance to protect you against unforeseen travel, health and weather issues.
CANCELLATIONS: Regardless of the reason, there are no refunds for holiday week cancellations. Holiday weeks include New Years, Easter, Thanksgiving and Christmas. Any non-holiday week cancellation greater than 60 days from check-in will receive a 50% credit of the amount paid that can be applied to the same villa for a future date. There are no refunds for any cancellation made less than 60 days from check-in.
Finally, it’s important to sign the agreement AND make your payment within 48 hours; otherwise, your requested villa / time period may be released to another group.
In the meantime, please make sure that you have included your correct credit card billing address as well as your phone number. We look forward to contacting you soon and finalizing your reservation!
Sunny and warm regards,
I Love Akumal
Riviera Maya Vacation Rentals on Mexico’s Caribbean
Office: 205-207-1122
This is the 3rd year we have booked the home at 1942 Boardwalk for our family vacation. We have loved it every time! It is spacious and has plenty of room for everyone. The home is always stocked with items we need, i.e. laundry detergent, dish soap, and toiletries in every bathroom. We love the home comes with 2-6 seater golf carts which is important for our family to navigate the community and get to the beach separately if the need arises. I highly recommend this place for your vacation in Sandestin!!
Our 2nd time renting and I can’t enough great things! Our stay was wonderful! The place was clean, full of everything we needed and perfect for our family. Added bonus was all the turtles in the back, the kids loved watching them. I love how close everything was with so much to do for everyone. Can’t wait to plan our next trip!!
Eric was wonderful to work with in booking this house. House was beautiful and exactly as described. The two golfs carts were an added bonus in addition being able to bring pets is a plus. Will definitely book this home again.
We loved staying in the 3bed 3 bath condo with two adults and two kids. Lots of space and appreciated that it is located on the corner overlooking the bay. The quiet patio was one of our favorite features! We also enjoyed using free passes for the tram! The walk to Baytown Wharf is just a few minutes away. We loved that the community is gated and so beautiful! We would definitely stay here again.
We loved this fun 2 story house! It was clean, equipped with everything and as always has the best extras. (Dish soap, laundry soap, and even stain remover) The sunsets over the golf course are beautiful. It is close to everything! (Beach, bay, golf course, shopping, 3 pools, activities, marina, tennis and more) The 2 golf carts made it so easy to get around. Eric is great to work with. This was our 2nd stay with him and we will book again soon!