Dear Guest,
Thank you for choosing I Love Akumal to book your upcoming vacation to the Riviera Maya in Akumal, Mexico. Please keep in mind that you are renting a private residence; therefore, we always like to speak live with our guests and we also need a bit more time to get you our agreement (usually less than 24 hours).
AGREEMENT: Your reservation will be confirmed and your credit card will be charged AFTER you review and e-sign our standard rental agreement which we will send you shortly. The agreement outlines the dates, house rules, and our cancellation policy which is below. After receiving your agreement and payment, we will send you a confirmation and our trip planner which includes helpful tips, maps, directions and important phone numbers.
PAYMENTS: 50% of the invoice is due to book the property (100% for holidays) and the balance is due 60 days before check-in.
DAMAGE DEPOSIT: Guest agrees to pay a refundable damage deposit of $500 US via credit card / PayPal at time of booking. Any damages in excess of “normal wear and tear” will be deducted from the deposit which will be returned within one week of check-out. Any damages in excess of $500 will be charged to the credit card.
TRIP INSURANCE: We strongly suggest that you purchase Trip Insurance to protect you against unforeseen travel, health and weather issues.
CANCELLATIONS: Regardless of the reason, there are no refunds for holiday week cancellations. Holiday weeks include New Years, Easter, Thanksgiving and Christmas. Any non-holiday week cancellation greater than 60 days from check-in will receive a 50% credit of the amount paid that can be applied to the same villa for a future date. There are no refunds for any cancellation made less than 60 days from check-in.
Finally, it’s important to sign the agreement AND make your payment within 48 hours; otherwise, your requested villa / time period may be released to another group.
In the meantime, please make sure that you have included your correct credit card billing address as well as your phone number. We look forward to contacting you soon and finalizing your reservation!
Sunny and warm regards,
I Love Akumal
Riviera Maya Vacation Rentals on Mexico’s Caribbean
Office: 205-207-1122
Eric’s place in Miramar Beach was absolutely amazing! The home was beautiful and honestly even nicer than the pictures, everything exceeded expectations from the moment we arrived. The golf carts were such a great bonus, super fun and very convenient for getting to the beach quickly. The location was perfect and the community had so much to offer with a really friendly and welcoming atmosphere. Eric was very responsive, professional, and easy to communicate with which made the entire experience smooth. I would definitely recommend this property and any of Eric’s properties, and I will absolutely be looking to stay here again in the future.
This home in Sandestin is beautiful! We have rented this property twice, and it does not disappoint. The property was very clean. The setting is gorgeous, and we loved watching the osprey out back as they built their nest nearby.
Eric is a great host and is quick to respond to any questions. We love Sandestin and this property. Such a pleasure to stay here!
Eric was very easy to work with and everything was just as he told me. Also went to the trouble to send me instructions on different things to make sure I understood everything that we will be using.
We were very pleased with our stay at the property at inlet beach. Our host Eric was very helpful and gave clear, prompt communication during our visit. The home was clean and comfortable for our family of 5. We loved having use of the golf cart to visit the beach which was a quick trip down the street. The home was close to restaurants, shopping, grocery store and just about anything needed. We cant wait to return and would recommend this property if you are considering a trip near the 30a area.
We had a wonderful stay in Eric’s place in Baytowne. The condo was beautiful and the views of the bay was so pretty. Everything we needed was there. Eric was a wonderful host. Checking in on us
through our stay to see if we had any issues or needing anything. Best host we’ve ever had.